Description : Receptionist - Port Elizabeth. Company : Discovery Ltd.. Location : Port Elizabeth, Eastern Cape

Business Unit: Discovery Central Services Function: Administration and Office Support Date: 29-May-2023

Job Details

Job Profile Title (Aligned to the Group Guidelines for the Creation of Job Titles)
Receptionist – Port Elizabeth

Discovery Job Level
Staff

Job Family
Corporate Services

About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Job Purpose

Key Outputs may include but are not limited to: (Please note that only the first 8 Key Outputs will be entered into SmartPeople)

OUTPUTS

• Passion for service excellence and people
• Adhere to the frontline grooming and service requirements of Discovery as stipulated in the employee SOP
• Assist and direct walk-in guests to relevant areas at 1 Discovery Place
• Contact hosts for guests needing to go to access controlled areas
• Sign guests in who will be passing through access control
• Provider support and direction for meeting room queries
• Log calls for all relevant issues at reception (cleaning, maintenance IT etc.)
• Ensure professional and friendly relations with peers
• Share all relevant information for the frontline with peers nationally
• Ensure punctuality with regards to shifts
• Assist with ad hoc business requirements as and when necessary

Person Details
Work Experience

Required
2 years face-to-face client services

Preferred (would be advantageous)
3 years face-to-face client services

Education / Qualifications / Accreditations with Professional Body

Required
Matric

Preferred (would be advantageous)
Customer Service Certification

Technical Skills or Knowledge

Proficiency Level

Required
Microsoft Office (Word, Outlook, Excel, Powerpoint)
Intermediate

Preferred (would be advantageous)
Microsoft Office (Word, Outlook, Excel, Powerpoint)
Advanced

Personal Attributes or Competency Profile

The Discovery Person

• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Drives Results
• Problem Solver

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.